Factors Influencing the Use of Balanced Scorecard:

The Balanced Scorecard (BSC) came to the fore following drawbacks from using financial measures only to measure company performance. Managers are using BSC to communicate their strategy, for planning and controlling, for getting feedback and, for performance monitoring. This study examines the factors that influence managers to use the BSC. Identifying the factors will help to explain why some companies using BSC succeed while others fail. Also, it will help managers using BSC to know where to focus their attention in order that the goals of the organization can be met. With the help of Webropol, a survey questionnaire was created that was used to collect data for the study and the ordinary least square (OLS) regression method was used to analyse the data. The sample comprise of 34 managers using BSC in Finland out of the 300 questionnaires sent. Therefore, the response rate was 11.33%. Our goal was to examine the effects of the following independent variables: Other control systems (OCS) use in the organization, how managers evaluate their subordinates (ESM), how they perceive information from new sources (MRI) and the impact of technology (i.e. perceive usefulness (PU) and ease of use (PEOU) of BSC, on the dependent variable, i.e. use of the BSC by managers. The results show that the way managers perceive information from new sources (MRI) and the perceived ease of use (PEOU) of the BSC system by the managers‘ influences them to use BSC.